Services
At Havex, we leverage the robust telephony engines of Asterisk and FreeSwitch to build multi-tenant PBX platforms that deliver innovative, reliable, and affordable communication solutions.
VoIP
Dive into the future of telephony with Havex VoIP. Experience unmatched clarity, cost savings, and flexibility that scales with your business. Perfect for modern enterprises looking to elevate their communication game.
Cloud PBX
Transform your business with Havex Cloud PBX. Enjoy seamless integration, reduced costs, and unparalleled flexibility. Our cloud-based system is designed to streamline your operations and boost efficiency.
Call Centre
Elevate your customer service with Havex Call Centre Solutions. Leverage advanced technology for improved satisfaction and loyalty. Our solutions are tailored to empower your team and delight your customers.
Extensive Office Telephony Features
Havex equips your office with a comprehensive suite of tools designed for seamless communication.
Voice Menus
Professional auto-attendants to guide callers effortlessly.
Queues
Manage incoming calls efficiently with smart distribution.
Voicemail (to Email)
Access voicemails anywhere with email delivery.
Conference Rooms
Host team or client calls with ease.
Ring Groups
Ensure calls reach the right people, every time.
Time-Based Routing
Direct calls based on business hours or schedules.
Emergency Codes
Quick access to critical services when it matters most.
More Features
Custom features to suit your workflow
Discover Our PBX PLANS
PBX
BasicPBX
StandardPBX
PremiumHavex Vicidial Solutions: Your Call Centre, Powered Smarter
Vicidial is the world’s leading open-source call center platform, with over 14,000 installations spanning more than 100 countries. At Havex, we transform this powerful tool into the most affordable and complete call center solution for businesses across South Africa and beyond, tailored to your unique needs.
Why Havex Vicidial Solutions?
Affordability: Cost-effective call center power without compromise.
Experience: Nearly two decades of Vicidial expertise rooted in South Africa.
Flexibility: Onsite or cloud options, deployable globally.
Innovation: Custom features and integrations to fit your workflow.
From small teams in Durban to global operations, Havex Vicidial Solutions deliver the reliability, scalability, and local support South African businesses need to succeed. Contact us today to build your ideal call center solution!
Discover Our Vicidial
Vicidial is the world’s leading open-source call center platform, with over 14,000 installations spanning more than 100 countries. At Havex, we transform this powerful tool into the most affordable and complete call center solution for businesses across South Africa and beyond, tailored to your unique needs.
Vicidial
Standard
Standard Features
Havex equips your call center with a full suite of tools for maximum productivity:
Auto Dial & Click-to-Dial Campaigns
Automate or manually control outbound calls with ease.
Data Management
Keep customer information organized and accessible.
Agent Management
Monitor and optimize your team’s performance.
Advanced Reporting
Unlock insights with detailed call analytics.
Real-Time Wallboards
View live metrics instantly.
Call Barging & Listening
Supervise and train agents discreetly.
Call Dispositioning & Recycling
Tag and re-engage leads efficiently.
Random Outbound Number Generator
Boost outreach with dynamic numbers.
Voice Surveys
Gather caller feedback seamlessly.
Call Recording
Record interactions for training or compliance.
Skip voicemails to save time.
Skip voicemails to save time.
Third-Party Integrations
Sync with CRMs, ERPs, and more.
Live Transfer & Conference
Connect calls or collaborate effortlessly.
Call Scheduling & Callbacks
Stay on top of follow-ups.
AgentUI & Remote Agents (WebRTC)
Enable agents to work from anywhere with browser-based access.
Get The Telephony You Want At The Price You Want
Phone Number
021 109 3333
Trading times
Sales Mon- Fri = 08h00am – 17h00pm
Support Mon – Fri = 08h00am – 17h00pm
Accounts Mon – Fri = 08h00- 16h00pm