About Us
Havex Telephony Solutions: Powering Your Business Communication
At Havex, we leverage the robust telephony engines of Asterisk and FreeSwitch to build multi-tenant PBX platforms that deliver innovative, reliable, and affordable communication solutions. Our expertise allows us to craft bespoke telephony systems tailored to the unique needs of South African businesses, from small startups to large enterprises.
Call Recording & POPIA Compliance
Securely record calls with storage solutions that adhere to South Africa’s Protection of Personal Information Act (POPIA).
Multi-Platform Access
Stay connected with a desktop installer, mobile device app, web portal, and WebRTC support for browser-based calling.
SIP Compatibility
Full support for all SIP hard phones and software clients, giving you freedom to choose your devices.
Work Anywhere, Scale Effortlessly
At Havex, we offer a range of telephony services tailored to meet the unique needs of your business.
Strategic Partnerships, Enhanced Offerings
Havex collaborates with industry-leading partners to expand our telephony feature set and deliver cutting-edge integrations, ensuring your business stays competitive and connected.
Always-On, Business-Class Service
Our solutions feature always-on technology for dependable performance, supported by all major operating systems (Windows, macOS, Linux, iOS, Android). Optional add-ons include
Disaster Recovery
Keep your business running during outages.
Long-Term Backup
Safeguard your communication data.
Data Archiving
Store call records securely for future access.
Custom Integrations
Sync with your CRM, ERP, or other tools.
Why Havex?
With Havex, you’re not just getting a telephony system—you’re partnering with a South African provider dedicated to delivering scalable, cost-effective, and innovative solutions. Whether you need a local 021 number or a nationwide 0800 line, we’ve got you covered with support in your time zone (SAST)
Havex Vicidial Solutions: Your Call Centre, Powered Smarter
Vicidial is the world’s leading open-source call center platform, with over 14,000 installations spanning more than 100 countries. At Havex, we transform this powerful tool into the most affordable and complete call center solution for businesses across South Africa and beyond, tailored to your unique needs.
Partnered with South Africa’s Vicidial Experts
We’ve partnered with the Vicidial experts in South Africa, who have been building large-scale Vicidial solutions since the dawn of the African Asterisk revolution nearly 20 years ago. Through this collaboration, Havex delivers unmatched expertise, providing reliable, high-performance call center systems tailored to help your business thrive.
Tailored, Scalable, and Global
Havex goes beyond standard deployments. We customize Vicidial with new features and integrate it with third-party applications to enhance your operational efficiency. Whether you need onsite hosting, cloud-based deployment, or a solution that works anywhere in the world, Havex scales with you—wherever your business takes you.
Expert Support for Every Setup
Havex offers consultation and service level agreements (SLAs) for clients managing their own Vicidial instances. Reach out to discuss your requirements and get dependable advice from South Africa’s Vicidial specialists.
Why Havex Vicidial Solutions?
Affordability: Cost-effective call center power without compromise.
Experience: Nearly two decades of Vicidial expertise rooted in South Africa.
Flexibility: Onsite or cloud options, deployable globally.
Innovation: Custom features and integrations to fit your workflow.
From small teams in Durban to global operations, Havex Vicidial Solutions deliver the reliability, scalability, and local support South African businesses need to succeed. Contact us today to build your ideal call center solution!
Get The Telephony You Want At The Price You Want
Phone Number
021 109 3333
Trading times
Sales Mon- Fri = 08h00am – 17h00pm
Support Mon – Fri = 08h00am – 17h00pm
Accounts Mon – Fri = 08h00- 16h00pm